Houston Bamboo Nursery

Kellen James Edited 6 months ago

I "bought" a miracle fruit plant from them 18 months ago. They called me and told me they didnt have any in stock, do i want a refund or to wait? I told them i would wait, they could just send one when they got one in.... long story short they must have sold the business in the meantime and lost my paperwork in the shuffle. Eventually did get a refund, even though I probably paid the old owners and not the new ones. Although I didnt get my miracle fruit tree this time, I do plan to put in a bamboo grove in the future. Wouldn't have any problem giving them another try now that I understand what happened.

Farrah Chickerneo a year ago

I bought five bamboos from them- three clumping and two running- Got them delivered and planted. The guys that came over (Felix and another young man), where very knowledgeable- they gave me a crash-course on bamboo growth, maintenance and even showed me pictures (upon my request) of landscaping ideas. They gave me gardening tips on how to improve the health of my other plants and depth of planting. Could not have asked more from them- they surely went above and beyond (specially on a hot humid Houston afternoon) Why the 4 stars? I had an issue with one of the small ones (fishing pole) and it took a while for them to resolve; however, they did provide satisfactory resolution. I diligently water them- per Felix instructions, and they have thrived and grown within a short period of time.

Laura Goalen 2 years ago

Summer service today and once again the crew showed up worked intensely and my bamboo looks amazing. The guys were even grabbing leaves out of my pool during cleanup which was so appreciated!! Elizabeth was in contact with me over the last couple of days to clarify what was happening and what I should expect from my future services. The maintenance agreement is worth every penny!! Thank you Houston Bamboo Nursery for taking great care of us!! Would highly recommend them!!!

Tam D 2 years ago

I've got nothing but good things to say about this place. I have been there in person several times and have bought things and they are always very helpful. Recently, I purchased 10 emerald bamboo and chatted through text with Elizabeth. She was very responsive and helpful and I ended up having it delivered and installed. She sent a clear and concise invoice that I was able to pay online ahead of time. Before they arrived, I received multiple automated texts keeping me informed of their delivery time window on when they would arrive. On the day of delivery, they arrived relatively close to their time window and their team was quick and efficient. I had questions for the team about the other bamboo I had previously purchased and they were very helpful and informative. I have zero complaints and wouldn't hesitate to recommend them to anyone. 11/10!

Phil Lyons 6 years ago

I didn’t have the time to go and visit their location, so emailed Tom with my questions and got great advice from him. He made a few suggestions for the plants he would recommend for our project and quoted for each option. My wife and I selected our preferred option and Tom set everything else up for us. Within a week, he sent 4 guys to our home with the bamboo plants and they cleared out the existing foliage, tidied up some overhanging branches and got our new bamboo planted in less than an hour. Whilst not the cheapest option around, I am a great believer that you generally get what you pay for; and I am very happy with the quality of the plants, the standard of workmanship and the service we received. We intend to ask them back once or twice a year for ongoing maintenance/pruning/shaping etc as required too.